Privacy Policy

This Privacy Policy describes the policies and procedures of  Uteach. ( “we”, “our” or “us”) on the collection, use and disclosure of your information on www.ueach.io (the “Site”) and the services, features, content we offer (together with the Site, the “Services”). We receive information about you from various sources, including if you register for the Site and the Services, through your user account on the Services (your “Account”); your use of the Services generally; and from various third party websites and other services.

We respect your privacy and are committed to maintaining and using any information we collect through your use of our Services responsibly.  Please read this Privacy Policy carefully prior to accessing or using our Services. If you have any questions, please contact us at [email protected]


The Information We May Collect

Our primary purpose in collecting information from or about you is to provide you with a safe, smooth, efficient, and customized experience. Depending on the manner in which you use our Services, we collect information about you that we deem necessary for providing Services and features that optimize, secure, and ease your user experience.

Personal Information or Personal Data: Uteach may collect and process information that could be directly or indirectly associated with you; information such as your full name, company name where applicable, user name and password, phone number, email address, billing or mailing address, credit/debit card information and other information that you share with Uteach. You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Services because such information may be required in order for you to register for an account; purchase products or Services, or initiate other transactions on our website.

Payment Information: For the purposes of billing Uteach Plan subscription fees and Uteach powered course enrollment fees that are processed through Uteach’s payment gateways, we may request your credit card and certain contact information, such as a billing address. We retain credit card information internally for the purpose of all payment processing related to our Services. This includes the use of your payment information to allow you to purchase courses across multiple schools through your Uteach account. The payment information is necessary in order for you to use our Services and failure to provide such information may result in you not being able to use our Services.

Third Party-Payment Processors: Payments processed via Custom Payment Gateways by third parties are subject to the terms of use and privacy policies of those payment gateways and are not accessible or controlled by Uteach.

Information from Third Party Platforms: You may allow our Services to interact with one or more third-party social networks or platforms, which will provide data about you to us. The information you allow Uteach to access varies by Platform, and it is affected by the privacy settings you and those that you are connected with establish while using such Platforms. Platforms are operated, controlled, and maintained by third parties that are not operated, controlled, or maintained by Uteach. We recommend that you read the terms of use or service and privacy policies of those Platforms to understand how they collect and treat your data and what data they might share with us or other third parties.

Cookies

We use cookies on our Site to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve the Site. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the Site.

How We Use Your Personal Data

We process Personal Data to operate, improve, understand, and personalize our Services. All of the information that you disclose or content that you post in your user profile, forum posts, comments, or other public portions of our website becomes public information. Because this information is publicly available, we cannot control how others treat it, so we ask all Users to exercise care in deciding what information they chose to share.

Protection of Personal Data

We have implemented technical, physical and administrative security measures to help protect against the loss, theft, misuse and unauthorized access of personal data that we may collect from you, or that you provide to us.

We have taken numerous steps to ensure that personal data is processed confidentially, accurately, and securely.

We seek to ensure that user account information is kept private. However, Uteach cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will endeavor to protect your personal data, we cannot guarantee the security of your data transmitted to our Site. Any transmission is at your own risk.

If you have any complaints about our use of your personal data, please contact us at [email protected]

Data Retention

We retain personal data for as long as necessary for the relevant activity for which it was provided or collected. This will be for as long as we provide access to the Site to you, your account with us remains active or open, or any period set out in any relevant contract you have with us. However, we may keep some data after your account is closed.

After you have closed your account or deleted information from your account, any information you have shared with others will remain visible. We do not control data that other users may have copied from the Site. Your profile may continue to be displayed in the services of others (e.g., search engine results) until they refresh their cache.

Changes to the Privacy Policy

This Privacy Policy may be updated occasionally to reflect changes to operational or legal practices, or for regulatory reasons.