Frequently Asked Questions

This is a must. You must choose a subscription plan and start your 14-days free trial period, during which you can explore all the features available on the chosen subscription plan. 

Attach your account to your profile, and the money will be immediately transferred to your account. Uteach does not take a commission from sales and has no connection to your budget.

Uteach doesn't charge any hidden fees, but PayPal and Stripe retain a commission fee of up to 2.9% + 30¢. This has nothing to do with Uteach.

Course creators have complete ownership over the content they create on Uteach platform. Uteach does not claim any intellectual property rights over your materials, so anything you create and publish on our platform is 100% yours.

There is absolutely no kind of setup fee when you sign up for any of our plans and start a free trial.

We offer a multilingual UI, which means you can choose any language for your website and customize it.

No, we do not hold course creators' funds. Unlike other systems, we grant you access to your funds right away. 

You don't need to attach a credit card to sign up on Uteach.

All prices are VAT exclusive and in US Dollars. VAT will be added to EU customers unless a valid EU VAT number is provided.

No. All Uteach plans include secure, unlimited hosting for your digital content. Uteach relies on great servers to ensure your site is reliable, fast, and secure.

Data security is of great importance to Uteach. Having implemented a secure-by-design architecture and following the best industry practices, we protect your data. Your database is safe with Uteach.

Yes. You can use a custom domain. If you don't have a domain, we'll provide you with a free domain name: yourdomain.uteach.io

You can easily switch plans (Upgrade or Downgrade) on Uteach whenever you want.

Hopefully, you will like Uteach and won't make a decision to cancel the subscription. However, if that day comes, you can easily cancel your subscription from your dashboard at any time. There are no long-term commitments or complicated contracts.

If you cancel your subscription to Uteach and for instance, it happens to be in the middle of the month/year when you have already paid for the whole month/year, you will continue using all your features by the end of the month/year. The money you have already paid is not possible to transfer back.

Unfortunately, no. Uteach does not currently support sales in multiple currencies.

Yes, you can categorize your courses under the Courses tab and include different courses from two businesses. For more information, please check out this article.

Unfortunately, no. At Uteach, each account is limited to one website.

Of course, those who have already enrolled will still be able to finish the course.

To find the course, live session, or any other product ID, go to the Dashboard > Products. From the product list, select your desired product and edit it. In the URL, you will see a number, which is the ID. 

For example, if the URL is https://example.uteach.io/dashboard/products/7/edit?step=1, the product ID is 7.