Flutterwave
Please be aware that Uteach support is not responsible for maintaining and troubleshooting issues within third-party tools.
Flutterwave is a fintech company that offers payment solutions. It allows businesses to accept payments from customers worldwide. It supports various payment methods like cards, bank transfers, and mobile wallets.
The Flutterwave integration allows you to easily manage payments for your online courses. By connecting your Flutterwave account, you can offer your students a secure payment experience.
Uteach gives you the opportunity to use one of the leading payment gateways in Africa and beyond.
Once you get a Flutterwave account, you will be able to
To easily integrate Flutterwave with your Uteach online school, you will need to provide a Public key and a Secret key. Those can be found within your Flutterwave account once you navigate to the Settings section.
To integrate Flutterwave with Uteach
For detailed steps and instructions, check out our knowledge base article, Flutterwave.
Receiving payments
Once you set up Flutterwave as your payment gateway, you will be able to receive payments for all the products and courses you offer.
Before choosing and setting up Flutterwave, you will be required to select your country from the list. So, if you cannot find Flutterwave in the list of payment gateways, your country may not support this method.
Flutterwave currently supports about 30 countries, including but not limited to the United Kingdom, Kenya, South Africa, Canada, Uganda, Nigeria, Tunisia, Zambia, Ghana, Tanzania, Rwanda, the United States, Senegal, Mali, Burkina Faso, Ivory Coast, Sierra Leone, Cameroon, Guinea-Bissau, Guinea (Conakry).
You should also select the currency in which you prefer to receive payments. You can find the list of currencies supported by Flutterwave here.
The currency will apply to all your courses and products. Please note that you cannot receive payments in multiple currencies with Uteach.
Managing refunds
You can make a refund to your students directly from your Uteach online school dashboard. You have the option to refund the amount fully, or mention a specific amount to refund partially.
To make a refund
Learn More: How Can I Make a Refund?
How does Flutterwave handle chargebacks?
According to Flutterwave documentation, here is how chargebacks are handled.
The customer's issuing bank starts a chargeback request through Flutterwave's acquiring bank, which then deducts the chargeback amount from Flutterwave's account. Flutterwave informs the merchant, asking for proof of service and supporting documents.
The merchant has 48 hours to respond. Once Flutterwave receives the documents, they forward them to the acquiring bank. If the evidence is accepted, the issuing bank is credited, and the chargeback is passed on to the merchant; otherwise, the chargeback is declined.
What exactly does Flutterwave do?
Flutterwave supplies a range of SDKs (Software Development Kits) and plugins, allowing businesses to create payment applications using its payment APIs.
If you want to learn more about how you can use specific Flutterwave features or need help with the tool, consider
You can disable Flutterwave integration if you do not want to receive payments using this method or want to choose another payment gateway.
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