RazorPay | Uteach Integrations

Please be aware that  Uteach support is not responsible for maintaining and troubleshooting issues within third-party tools.  

What is Razorpay for? 

Razorpay allows you to accept payments from a variety of sources, providing a seamless and secure payment experience for your students. This integration is perfect for educators looking to offer flexible payment options across India and beyond.

You can integrate Uteach with Razorpay, a premier payment gateway renowned for its simplicity and robust features. 

Other features Razorpay offers include the following:

• Send and receive payments through net banking, wallets, cards, etc. 
• Get cross-platform payment forms for your website
• Dashboard with all the necessary tools.
• Security compliance. 

What do you need for Razorpay integration? 

Uteach’s Razorpay integration is one of the easiest to set up. All you have to do is create an account on Razorpay and sign in to your account. 

For detailed instructions on how to integrate Razorpay with Uteach, check out our knowledge-base article: Razorpay.

After creating an account, you will need to choose Razorpay as your payment gateway from Uteach dashboard. Here is how to achieve it. 

• Log in to your Uteach account.
• Navigate to the Financial tab and Payment Gateway section.
• Choose Razorpay from the list of displayed payment gateways.
• Click on this payment gateway and fill in your sign-in details. 

How to use Razorpay with Uteach? 

Once Razorpay is set as your payment gateway, you will receive a confirmation message. Note that Uteach does not support receiving payments through multiple gateways at the same time.

Additionally, you need to select:

• Your country of residence which determines the available payment gateway options. Razorpay supports payments from more than 160 countries, including the USA, UK, Australia, Canada, and UAE.
• The currency for your payments. Razorpay supports over 100 currencies around the world. 

You can issue both full and partial refunds to your students if needed.

Learn more: How Can I Make a Refund? 

You can track all incoming payments via the Uteach online school dashboard. The My Profit section provides detailed information on product pricing, user details, payment statuses, and other relevant data.

FAQ 

How does Razorpay handle chargebacks?

According to Razorpay documentation, this is how chargebacks are handled. 

Razorpay guarantees that all dispute evidence documents are submitted to banks well before the deadlines, ensuring a 100% compliance rate. Their team of chargeback specialists is dedicated to creating the strongest possible defense for your disputes, enhancing your likelihood of winning. Razorpay has an impressive dispute success rate, offering merchants reliable protection and peace of mind.

What if my students report issues with payments?

Verify that Razorpay is selected as the payment method in your course settings and that your Razorpay account is not restricted.

Razorpay Resources 

Razorpay has a number of resources to help you along the way. You can check

• Support, so you can get answers to your questions instantly
• Knowledge base articles with all the information about payments, banking, and partners
• Documentation, with the information on Razorpay products. 

However, if you need instant guidance, you can contact their team via live chat. 

Disable Razorpay 

If you want to stop receiving payments via Razorpay or choose another payment method, follow these steps. 

• Navigate to the Financial tab > Payment Gateway from your dashboard.
• Choose Razorpay and click the three dots in the bottom right corner. 
• Click the Delete button.