Xendit | Uteach Integrations

Please be aware that  Uteach support is not responsible for maintaining and troubleshooting issues within third-party tools.  

What is Xendit for? 

 Xendit is a powerful payment gateway known for its reliability and ease of use, especially across Southeast Asia. With Xendit, you can handle a variety of payment methods, ensuring flexibility and convenience for your students.

You can integrate Xendit with Uteach to streamline your payment processes and provide a seamless experience for your students.

Other features Xendit offers include the following:

• Enable more than 35 payment methods for your business
• Send and receive money via APIs
• Integrate with eCommerce platforms
• Collect payments on a regular basis with subscriptions
• Set recurring transactions

What do you need for Xendit integration? 

To integrate Xendit with your online Uteach school, you only need to get the API key. It can be found in your Xendit account as you navigate to the Settings tab. 

For detailed instructions on how to integrate Xendit with Uteach, check out our knowledge-base article: Xendit.

Once you generate the key, you will need to insert it in the corresponding integration section. Here is how you can do it. 

• Log in to your Uteach account.
• Navigate to the Financial tab and Payment Gateway section.
• Choose Xendit from the list of displayed payment gateways.
• Access the API key field and fill it out. 

How to use Xendit with Uteach? 

To finalize the integration, simply enter your API key. Once Xendit is configured as your payment gateway, a confirmation message will appear. Please be aware that using multiple payment gateways simultaneously to receive payments is not possible with Uteach. 

In addition to selecting your payment method, you must also specify:

• Your country, as this will determine the available payment gateway options. The countries Xendit supports include those of Southeast Asia, the Philippines, and Indonesia. 
• The currency in which you wish to receive payments. The supported currencies include the Indonesian Rupiah (IDR),Philippines Peso (PHP),United States Dollar (USD),Singapore Dollar (SGD),Malaysian Ringgit (MYR),plus currencies from Thailand and Vietnam. 

After receiving the payments, you can also make full and partial refunds to your students if necessary.  

See more: How Can I Make a Refund? 

All incoming payments can be monitored through your Uteach online school dashboard. The My Profit section offers comprehensive details on product pricing, user data, payment statuses, and other pertinent information.

FAQ 

How does Xendit handle chargebacks?

According to Xendit documentation, this is how chargebacks are handled. 

If a chargeback is initiated by the bank, Xendit will be notified and will debit the corresponding amount from their account. Following this, Xendit will alert the merchant about the forthcoming deduction in their dashboard balance to cover the chargeback liability. The timing of these chargeback fees is dependent on when the bank releases the chargeback results and can occur at any point thereafter.

What if my students report issues with payments?

Verify that Xendit is selected as the payment method in your course settings and that your Xendit account is not restricted.

Xendit Resources 

Xendit provides detailed documentation on how to get started and proceed with the platform. 

• Xendit Docs, where you can find everything related to your account, payments, payouts, integrations, and so much more. 
• Xendit help, where you can find articles on your account, pricing and much more. 

However, if you need instant guidance, you can contact their team via live chat. 

Disable Xendit 

If you want to stop receiving payments via Xendit or choose another payment method, follow these steps. 

• Navigate to the Financial tab > Payment Gateway from your dashboard.
• Choose Xendit and click the three dots in the bottom right corner. 
• Click the Delete button.