Lusine Mkhitaryan

I’m a motivated Customer Support Specialist who thrives on making every customer experience smoother, more efficient, and more positive. I am dedicated to addressing customer needs with empathy, professionalism, and efficiency, always aiming to provide clear and effective solutions. My approach emphasizes understanding the unique challenges customers face and finding creative ways to resolve them. I’m passionate about streamlining support processes, optimizing workflows, and using innovative tools to deliver the best possible outcomes for customers.

Education

  • Bachelor's in English Language and Literature, Brusov State University 
  • Certified in Customer Service: Managing Customer Expectations
  • Certified in Innovative Customer Service Techniques
  • Certified in Working with Upset Customers

Experience

  • Customer Support Specialist at Uteach 
  • Digital Marketing Specialist at Munich Ventures 
  • Learning Platform Coordinator at WooChess 
  • E-commerce Administrator at Hafo.am 
  • Content Writer at Armenia Discovery