How to manage a manager role

This article explains what a Manager can see and do once assigned, including their dashboard view, permissions, and limitations.

What a manager sees

When a Manager logs in, their left-hand menu is simplified. It typically includes:

Users
Courses
Teaching Materials

They do not see dashboards, payments, platform settings, or learning materials tab.

Manager permissions

Managers can:

✅ View only the group(s) assigned to them

✅ Access group-related:

Students
Course progress
Quiz/test results
Attendance (if used)
Certificates issued

✅ Filter and export data (CSV/XLS)

✅ View summary statistics and report filters by:

Student
Course
Completion status
Date range

Manager restrictions

Managers cannot:

❌ View or manage other groups

❌ Access global reports or admin dashboard

❌ Edit course content, student records, or settings

❌ Create/edit users or assign them to groups

❌ View payment-related data (future-proofed for B2B/B2C split)

Manager dashboard

Each Manager will have a group-specific dashboard showing:

Overview of assigned group(s)
Filterable student lists
Course-by-course progress tracking
CRM-like detail for group members only (when clicking the “group members” icon)
Export options for filtered data

If you need to revoke or update a manager’s group access, go to Users → Managers and edit their profile.

Author

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Lusine Mkhitaryan

Customer Support Specialist

I’m a motivated Customer Support Specialist who thrives on making every customer experience smoother, more efficient, and more positive. I am dedicated to addressing customer needs with empathy, professionalism, and efficiency, always aiming to provide clear and effective solutions. My approach emphasizes understanding the unique challenges customers face and finding creative ways to resolve them. I’m passionate about streamlining support processes, optimizing workflows, and using innovative tools to deliver the best possible outcomes for customers.